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For your reference, we have included the original job posting below.
Customer Service Representative
Job Number:
75453682
Company Name:
Home Warranty of America/Direct Energy
Job Location:
Buffalo Grove, IL US
Job Categories:
Customer Service Insurance
Salary:
$13 -$16 per hour
Minimum Education:
High School Diploma
Customer Service Representative
HWA/DEPP, a national leader in home warranties and home warranty products seeks an organized team player for their dynamic, high-tech call center in Buffalo Grove, Illinois (near Wheeling, Lincolnshire). HWATM has experienced tremendous growth over the past 11 years and continues to do so. Join our dynamic company where opportunities for growth are unlimited! Your Career Starts at HWA National company growth and expansion offers open positions at many levels for career advancement; Excellent pay and benefits with bonus programs Excellent training and follow-up Full Time Shifts Available:You will be an integral part to HWA's success and part of the largest team in the Company. Your patience, positive attitude, and expertise in helping our customers with their home warranty are vital. Experience in New Construction Home Builders Warranties, Auto Warranties, or benefits are a plus. We offer incredible career potential to quick learners with excellent listing skills and customer service il: [Click Here to Email Your Resum?] Requirements Relevant Work Experience: Call Center Experience 1+ years preferred You will be Responsible for: Customer orders for home warranties from real estate professionals and consumers Processing claims for homeowners and assisting with warranty coverage inquiries Placing outbound calls to service providers to handle claims Following up with clients on claims resolution
Requirements:
Type 30 WPM or more Have a professional phone manner & ability to work Independently Maintain customer satisfaction Demonstrate patience and professionalism.
Ask about the different shifts available.
All positions require an applicant who has accepted an offer to undergo a background investigation. The investigations run are based on the nature of the position. Background investigations may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, credit check, and drug test. By applying for a position with HWA, you understand that you will be required to undergo a background investigation should you be made an offer. You also understand that the offer is contingent upon successful completion of the background investigation and results consistent with HWA's employment policies. You will be notified during the hiring process which investigations are required by the position.
