Articles in Customer Service
Post an Article - Get Noticed
Articles By RSS
Search Jobs
Page 1 of 15 Next
Times have changed. The world has changed. But don't let that distract you. Old-fashioned customer service skills are worth dusting off and restoring ...
In 1962, when television was black-and-white, and gasoline was $0.31 a gallon, Texaco launched an effective ad campaign telling American ...
By : Beyond.com On: 5/15/2013 8:00 AMIn: Customer Service
Many industry experts now advise consumers to judge companies mainly on their customer service records. With that in mind, it is more important ...
When interviewing for a position as a CSR, you are likely to get asked all of the typical questions like: “Where do you see yourself in 5 ...
It is a good sign that a job change is in order if you have a temper that gets the best of you. Especially if you are working or desire to work in a ...
If anyone ever knew how to take care of customers, it was J.W. Marriott, the founder of the Marriott Hotels and Resorts. The cornerstone of his ...
By : Beyond.com On: 5/9/2013 12:00 AMIn: Customer Service
When it comes to delivering top-notch customer service, good communication is essential. If you expect members of your customer service department to ...
By : Beyond.com On: 5/3/2013 3:30 PMIn: Customer Service
Job openings for customer service representatives may be plentiful, but the competition is also fierce. Entry-level positions may garner ...
By : Beyond.com On: 5/2/2013 9:00 AMIn: Customer Service
For business owners, customer service is a crucial consideration. The importance of excellent service is illustrated by a recent issue with the ...
Being active in a job search requires skills that may be above and beyond your normal every day or even career skills. For one thing, it requires ...
If you’ve ever started a business, or had a dream of starting one, you probably know how difficult it can be to write a business plan, attract ...
By : Beyond.com On: 4/24/2013 8:00 AMIn: Customer Service
Complex customer service policies confuse consumers and frustrate the professionals tasked with resolving customer service issues. Although you ...
I have written recently on the new ways social media is effecting the job search. One of those articles looked at how things like tweeting on Twitter ...
According to the U.S. Small Business Association, there isn’t anything “small” about small- and medium-size businesses. They ...
By : Beyond.com On: 4/18/2013 4:30 PMIn: Customer Service
For many businesses, customer service is a crucial part of everyday operations. Excellent communication and friendly service can go a long way ...
If you are actively looking for job as a CSR, it is always great to have some up-to-date idea ammunition under your belt. Ideas on developing a ...
By : Beyond.com On: 4/15/2013 10:30 AMIn: Customer Service
While such customer service events are not inevitable—or even very common—scandals like the recent Lululemon yoga pants issue can ...
By : Beyond.com On: 4/12/2013 1:00 PMIn: Customer Service
A good customer service support team is imperative to the success of your business. It does not matter what you are selling, or even whether it is ...
Who likes to admit that they don’t know something? Most people like to think that they are experts at something. We go to school, then to ...
For the CSR desiring to be successful, gone are the days of just providing basic service. Competition is fierce, and an attitude of always striving ...
